Questions, thoughtfully answered.

KHall is a congregation organiser for meetings, ministry, members and everyday arrangements. Elders and those helping with congregation responsibilities can prepare schedules and maintain the records they are authorised to access. Publishers can see published arrangements, check their own assignments and keep their contact details up to date.

Yes. KHall is free to use. You can create an account and set up your congregation, or join an existing congregation using the invitation you have received.

Create an account, confirm your email address and follow the congregation setup steps. Enter your congregation’s details and meeting days and times, and keep the printed recovery sheet somewhere secure. You can then add members, arrange access and invite others. Administrator accounts also need to set up two-factor authentication.

No. You can use KHall in a modern browser on a phone, tablet or computer. You can also add it to your home screen from your browser for easier access. Some features, such as push notifications, depend on your browser and device.

Yes. The data tools support CSV exports from NW Scheduler for People, Emergency contacts and Publisher reports. You can bring these files in together or separately. The files are read and encrypted on your device before the records are saved. Access to imported information still depends on your permissions; this is not an import of every NW Scheduler feature or setting.

You can arrange midweek and weekend meetings, public talks and away talks, meeting duties, cleaning, garden care, maintenance, field service meetings and public witnessing shifts. KHall also brings together members and families, ministry groups, territory maps and assignments, literature requests, a noticeboard with PDFs and events, attendance, field service reports and printable schedules.

You can import the published meeting workbook EPUB to load the programme, including titles, songs and timings, then assign the participants. Watchtower EPUB imports provide the printed study weeks for weekend preparation. Congregation assignments are kept separately from the shared public programme content.

Yes. Meeting schedules can stay as drafts while those with editing access prepare them. Publish a week when it is ready for publishers to view. Duties also have a weekly publication setting. Cleaning assignments are visible as soon as they are saved, so publication does not work the same way for every arrangement.

Scheduling views show recent assignments and provide warnings for supported conflicts, including nearby away talks. This helps you make informed choices as you prepare. Those arranging the programme still choose the assignments and should review the finished schedule.

Yes. KHall includes printable meeting programmes, duties and cleaning rotas, publisher slips and other reports. You can use the included layouts or, with the appropriate access, adapt a report template. This means a publisher does not need an account simply to receive a printed schedule.

Yes, if your congregation enables self-sign-up. Public witnessing uses assigned shifts by default. An administrator can switch on self-sign-up in Congregation Setup, allowing eligible publishers to book available places on shifts and cancel their own bookings. Capacity limits still apply.

Yes. Documents are part of the noticeboard, where you can upload PDFs and add congregation events. Choose All Publishers, Elders and Servants, or Elders Only for each item. Only the selected audience can open its contents. Restricted noticeboard items are not available from offline caches.

Congregation events can adjust the schedules shown for circuit overseer visits, assemblies, conventions and the Memorial without deleting the regular assignments underneath. The Special Talk is highlighted automatically before the Memorial, moving earlier when a circuit overseer visit or a cancelled assembly or convention week would clash. Memorial dates are shared worldwide, while your congregation’s arrangements remain private to their selected audience.

Yes. Local Needs planning uses the parts from the imported workbook and your congregation’s programme changes, so assignments stay consistent with the meeting schedule. Assigned midweek chairmen enter Chairman mode automatically and can prepare a printable outline for the selected week. Their preparation notes are private to their own account.

Yes. Cleaning and optional garden care can be assigned to ministry groups or individuals. Assignments are visible once saved, and publishing a month sends notifications; changes need republishing. Garden care follows Cleaning access. Maintenance tasks have separate permissions and can be managed by a Maintenance Servant.

KHall includes territory maps and boundaries, Do Not Call addresses, assignments, returns and assignment history. Territories can be assigned to individuals, ministry groups or field service meetings. Campaigns help those caring for territory track coverage across the maps worked. Access depends on the permissions and assignments shared with each person.

Yes. Publishers with territory access can send requests and return territory assigned to them. Group overseers and assistants can return their group’s territory, and the current assigned conductor can return territory assigned to a field service meeting. Requests and return notes are shared privately with those authorised to handle them, rather than everyone who can view a map.

Publishers can browse the catalogue, request an item in the required language and check their own requests. Those with literature editing access can review congregation requests and mark an order as placed. A request does not place an order automatically. Personal requests are encrypted; suggestions for the shared public catalogue contain item details only.

Yes. You can record your daily ministry and use it to prepare your monthly report. Daily entries are encrypted for your account alone. Submitting a monthly report shares that report with those authorised to handle congregation reports; it does not give them access to your private daily entries.

No. KHall helps prepare congregation totals, but the Secretary submits them through the usual branch arrangements. Marking a month as submitted in KHall saves a fixed record of those figures. Late reports and later corrections are flagged separately and do not silently change that finalised record.

Yes. KHall reviews activity over the six calendar months ending in the selected report month and proposes Active, Irregular or Inactive status changes. The Secretary reviews and approves the changes rather than having them applied automatically. Updating member statuses also requires permission to edit Members.

Open your personal invitation link, or visit Join your congregation with the congregation joining code you were given. Enter the email address and surname used for your invitation, then follow the email verification steps. If the details do not match, ask the person who invited you to check them.

No. Follow the invitation using your existing account. KHall keeps your existing account keys and any other congregation memberships when you accept an invitation; you do not need to create a second account.

Publishers can check published meeting arrangements, see their assignments and update their own contact, address and emergency details. Access to other records depends on the permissions granted to them. Joining a congregation does not give someone access to every member’s private information.

Your overview brings your assignments together in a calendar and a list, with links to the relevant arrangement. It can include meetings, duties, ministry, cleaning and away talks. Draft meeting or duty assignments appear only when the relevant week has been published.

KHall has an in-app notification inbox for published schedules and relevant changes. You can also enable push notifications on supported devices when the service is configured. Push alerts use generic text; open KHall to read the details privately. On iPhone or iPad, add KHall to your home screen and open it from its icon before enabling push notifications.

Congregation record contents are encrypted in your browser before they are saved. The server stores those encrypted contents and does not hold the unwrapped keys needed to read them. Account and access information needed to operate the service, and shared public meeting programme content, are separate from those private record contents.

No. Administration and permission to read congregation information are separate. Administrators can manage access without automatically being able to view every area. Roles provide starting permissions, which can be adjusted for your congregation. Group overseers and assistants can also receive access to member records within their own groups.

It is required for active congregation Administrators and for access through an Administration edit permission. Other users can choose to enable it from their profile. It uses a time-based code from an authenticator app in addition to your password. Keep a backup authenticator available so that losing one device does not leave you without a way to sign in.

Use Forgot password to request a reset link using your email and surname. Resetting your password does not unlock records protected by your old encryption keys. After the reset, use the congregation recovery sheet through the recovery process, or ask another administrator to restore your access.

The printed recovery code helps restore access to congregation encryption keys if key-holders lose access. Keep it securely with the congregation’s records. The code does not sign someone into an account: recovery requires account authentication and an unlocked personal key, and it does not bypass two-factor authentication.

Yes. With the appropriate permissions, you can download an encrypted backup of the areas available to you. You choose a separate backup passphrase, which you will need to restore it. Keep both the backup and its passphrase safe. Backups can be restored only to the congregation that created them.